8x8 Quality Management is a Free Windows program in the Other category, developed by 8x8 Inc.. The current version is 6.3.0; you can download it safely from its official source with the download button above.
Users who are subscribed to Screen Recording services for Quality Management have the ability to capture agents' desktop screens. For users that have the Screen Client software installed on the agents' machines, administrators of the system can elect to record the agents' desktop activity along with telephone conversations. After the call is completed, you can watch the video recording in the Slide out Panel.
SHA-256: 5079363400DE85E6B86A45EF2AE70F54B22FA269A543584092CF54F22374565B
